As for the cabin crew " managers ", I recall the glory days of one SK...who was escorted from her office!
There haven't been many good ones although BG initially tried his best until he too realised his hands were tied!
MT was the fairest of all in my opinion and would back you up 100%.
Then you had old RK...a gentleman but a brown nose...
Not to forget the infamous snake himself SK! For him to be returned to SEP was a good move. He is an excellent SEP instructor, but two faced as a manager!
Then PP...she lasted seconds and was kicked out for defending a crew member! The crew member happens to be my wife!
The crew need a good leader who has freedom to help...but let's face it...that ain't gonna happen!
The crew are superb!