I'm probably going to open a can of worms with this line of questioning, but, here goes.
Beside the issues already discussed here, I would like some factual opinion of other stuff that EK may or may not do well, such as, supporting your work output. That is, do they have adequate tooling, is the IT system useful, are the technician's competent, are there enough work stands, do you have transport to get from plane to plane, is there a free issue, how long does it take to get a part from store and etc. You get what I'm asking.
These are issues that can determine if you have a good day or not, that is, are you bogged down with so many inefficiencies that it makes it impossible to achieve anything and drives you to drink way too much just to calm down.
Be truthful please.