It appears to me that this rather creditable performance was put in by the largely the same management team responsible for the previous poor performances.
Has replacing Bob A with Rod E been solely responsible for this transformation, what's going on ?
Also - on this forum a few months ago there was a long line of people claiming to be BA crew who were calling for a strike - to tear down and rebuild the company from scratch and also bring pay back into line with carriers like Southwest - what's happening to that situation now ?
These results suggest there is money available to reward the long suffering employees.