@Alessia
For me, it was about situations in my job and how I overcame them.
Example: When have worked well within a team?
I said that I did this everyday and gave different examples, however, they were only after ONE major example.
I froze and couldn't think of anything so just kept on pushing what I did everyday.
And you had actually tell them what you how you said something in a conversation.
Not "Oh I told this coworker that they were wrong", but "Coworker, I believe you are wrong".
They wanted all of details, although they did have to cut me off a few times so they get the specific details that they wanted.
I was asked:
-When did I go out of my way for a customer?
-How have you handled a disgruntled customer?
-When have you had to work with someone difficult?
-How have you interacted with people from different cultures?
-When have worked well within a team?
-And how do you like your job and your coworkers?