Originally Posted by
SLF3
The problem for BA CC is they don't believe in the product any more. And nor do the passengers.
No, the problem is that BA management thinks they have a superior product, but they don't.
Radeng - flying an extra trolly back and forth to their Swiss destinations on every flight isn't such a good idea. However putting an extra container on once a week/fortnight to resupply BA's DF Stores at Swiss Airports shouldn't be too difficult. Give the stuff to the Lounge Dragons, it would give them something to do, other than studying their "How to make your customers hate you" manuals.