Beeline,
I assure you that you are pushing at a wide-open door here; I've never been at a place where it has been so difficult to convince the AMO staff to do what the procedure says rather than what they want to do. We've brainstormed, discussed and agreed then many go ahead and disregard. We publish procedures, we have informal talks. We have a system where they can suggest changes, come up with better ideas.
Unfortunately, change of this type seems to affect what is fundamental to a commercial business: the bottom line, billable time etc.