He has made the same mistake as the unions. $552 million sounds like a lot of money, but in fact it is a tiny profit and represents a razor thin margin (about 1.6%).
Then he's in the wrong business. If he expects more than this he's dreaming'
I would expect a man of vision to able to work with this, but he's not is he? As the article says, he's low cost airline to the core.
And as MACH says, airlines, airports etc are infrastructure, they facilitate business. Yes they do need to be lean and profitable.
Have a think about when Joyce first got the CEO gig and what he was saying and what he's saying now. You don't think he's being manipulated? So who is making the decisions? What experience do they have in the airline industry? Does anybody on the board have a clue? If anybody thinks that business in any other sector equates with business in the airline industry, they're dreaming' also.