All true 'J':-) Retrieving someone from afar is fraught with hassles as this case in question has shown.
Typical Eg & this may very well have been the case with this patient. Person gets sick on holidays for whatever reason.(I've seen them with broken spines to being shot in the head!) They have travel insurance & the local Dr says it's best we get this patient to a main land facility asap, mainly 'cause the Dr doesn't want any complications on his nice easy quiet Island:-) The Ins Co. is advised & immediately they start looking at cost effective options to get this person to where it's going to cost them (the ins Co)the least.They look at commercial flights after learning that the patient isn't too serious (& this is often used in Australia & OS) & could go by large public jet with assistance. They find out that being Norfolk the options there are limited, not enough seats available the following day as an Eg only. So next option get a recognized Aero-med organization to do the task. Get a quote, it's a cut throat business to it's the cheapest they can secure. Ins Co goes down the path hiring said Co & wants it done quick. Now the fun begins & the commercial pressure starts with the Tech crew now on an OS mission. Possible end result? Exactly what we have here!
Of course all of the above is just a fictional story but very believable!
They all survived that's the main thing & hopefully many have learnt that going out there over the Pacific Ocean at night in a small twin eng jet to a tiny island is damned risky/dangerous even when the suns out!!
Wmk2