Originally Posted by waren9
Management and their tactics have evolved dramatically over the years
I don't really agree with that.
They're still just as blinkered and completely clueless as to what is going on at the coal face as they always were. A classic example was Lyell Strambi changing his flight out of LAX at the last minute only to be horrified inflight that there wasn't enough food loaded for business class. Of course, none of the junior managers were forewarned that this would happen, so he got the
real Qantas service, born and bred through instigation of KPIs etc, as opposed to the "**WARNING** Group Executive Qantas Airlines is on this flight!" service which would've involved full catering plus a secret stash of extra fine wine taken out of a slush fund held for just that purpose.
And acts of bastardry and selfishness from management have been around for eons and are still enacted upon employees without warning just as regularly now as they were in the 1800s.
It has just become a bit more of a technological and
PR game, with modern newsmedia etc. The basics haven't changed much. Shove their noses into the ground while jobs are tight, then wonder in total bewilderment why on earth they're all leaving when jobs are not.