PPRuNe Forums - View Single Post - The New BA Advert: To Fly. To Serve
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Old 6th Nov 2011, 18:59
  #85 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,150
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Marketing departments usually promise more than can be devlivered. When senior management are too far removed from the point of service - then you get this kind of corporate bull$hit. Nothing unusual, happens all the time.
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