US Airlines have lost the plot,
next thing they'll do all maintenance of US based aircraft within the US
US Airways said yesterday it hired 400 workers at call centres in North Carolina, Arizona and Nevada as part of a union agreement to bring back work previously done outside of the United States.
The airline said the new jobs meet a requirement under its agreement with the Airline Customer Service Employee Association - CWA and IBT to handle general reservations sales calls originating in the United States in US call centers.
Call centres in Winston-Salem, North Carolina; Phoenix; and Reno, Nevada, are getting new workers. US Airways also has a call centre in Liverpool, England, which handles calls from consumers in international locations.