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Old 3rd Nov 2002, 15:35
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Griffbms
 
Join Date: Mar 2001
Location: UK
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Unhappy Picture Download Problem - Please Help!

Can anyone help? I'm a computer novice by some standards so it is very likely that I am missing something obvious unless there is a more complex explanation !

I am using Windows XP and AOL for Web browsing & email.
When I try to download or rather to 'Save a JPG/JPEG picture' from an unrestricted or non- encrypted page, I am only offered a choice of saving the item as either an 'ART' file or 'Bitmap' image in the bottom of the 'Folder window'.

Once saved as an ART file (The only other option seemingly available), it's icon and properties remain as JPEG etc and should be available for viewing via the 'Windows Fax and Picture Viewer'.
Instead a 'no preview available' message is displayed against the normal JPEG picture viewer.

If anyone has any solution then I'd be very grateful for your advice.

Many thanks.

Griffbms.
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