I read this on the internet today , an airline review that gives Qantas management 1 star out of 5
Quote:
Corporate Culture
Qantas has long sat on its hands and relied on its flag carrier status to win itself customers, however the travelling public have demonstrated their dissatisfaction by booking on other airlines offering a superior product. The upper echelon of the company is an old boys club, devoid of ideas, initiative or talent where promotion is based on ‘brown nosing’ and knowing the right people. Corruption and incompetence thrive within the company at all levels. Senior management despise the airline’s unionised staff and the airline suffers from an upstairs/downstairs culture. Ordinary business decisions are celebrated as landmark achievements by Qantas’ mediocre managers. Alan Joyce has been accused of ‘Jetstarizing’ Qantas and many aviation commentators now believe he is the wrong man for the job and predict his demise. Qantas' poisonous corporate culture is the root cause for the airlines decline. It share price is nosediving along with support for the company. Management grounding of the airline is practically unprecedented in aviation and will cause long term damage to the airlines already tarnished reputation. Alan Joyce's 71% pay rise two days before he grounded the airline is a public relations disaster.
Qantas Airways - Airline Review
History
On 29 October 2011 with the support of Qantas' board, the airline's CEO announced the voluntary grounding of the airline. Irish-born Alan Joyce has been progressively de-Australianising 'the flying kangaroo' since he took over from the unloved Geoff Dixon in 2008. The airline has progressively shifted operations offshore, reduced wages and conditions for staff and outsourced anything its able to, to cheaper suppliers. This strategy has failed to produce benefits as the airlines market share has declined dramatically while its share price has halved in two years. Founded in 1920 in outback Queensland as the Queensland and Northern Territory Aerial Services, Australia’s largest airline is the third oldest in the world (after KLM and Avianca). The airline evolved through many incarnations until it emerged in the 1950’s as an Australian Government owned international carrier. In 1992 Qantas absorbed the domestic Australian Airlines and in 1993 the airline was privatised. In 2001 Qantas was handed almost 90% domestic market share when its chief rival, Ansett, collapsed. In 2007 a consortium led by Macquarie Bank failed in their controversial bid to acquire the company. Geoff Dixon, the airline’s antagonistic CEO would have profited $60 million from the transaction and he recommended ‘sell’. Under the terms of the airlines privatisation Qantas must remain 51% Australian owned. In October 2011 the CEO claimed he had received death threats from union members, but the story is more likely to have been exploited to win public sympathy. Community support for Qantas is visibly evaporating and Virgin Australia has responded positively to fill the gap caused by Qantas' voluntary grounding.
Qantas Airways - Airline Review
And this to say about Jetstar
Corporate Culture
Jetstar shares the same corporate culture as its parent, Qantas. Nepotism, corruption, favouritism, incompetence and an old boy’s network all flourish within the Jetstar Club. Managers are out of touch with staff and there is a ‘them and us’ mentality throughout the company. Managers ignore real issues within the airline and tell staff to leave rather than fix problems. Jetstar work experience can leave many highly employable people scared from their hostile work experience within Jetstar. Jetstar’s former boss, Alan Joyce has gone on to become Qantas CEO. Jetstar has a nice colour scheme, logo and image (which it copied) but is not a nice company to be involved with. Some of the names it’s earned from customers include Onestar, Pornstar and ****star.
Jetstar - Rating
Cheap, nasty and awful slowing taking over Qantas’ network and spreading through Asia.