Seems AJ never made it to these Service Quality meetings as a student. This is what happens when you put a little gay man, with a huge ego in power, coupled with arrogant control freak in LC. Disgraceful!!! AJ you think terminating the industrial action at FWA will give our customers trust in our product for the future? This is going to take years to repair. Thats if we make it! I`m glad your not Australian but LC & the Board, you are. I hope Karma bites you on the arse big time.