A few years ago I worked briefly for bmi. During that time I met many LH people, all of them very skilled and very disciplined. I was intrigued that they all loathed Donington Hall. I had worked in airlines for 25+ years but I found bmi to be completely amateur. I think that the LH loathing of Donington Hall must have made it very difficult to get a grip on what seemed to me to be a very poorly managed business.