Over the last few years, BA crew have generally turned more miserable.
I think taking a person off the aircraft and making them actually work a bit harder has something to do with it.
They were probably happier with more crew on board and a less demanding workload.
Not really much of a criticism per se, no-one likes their status quo being eroded, and I'd probably be a bit grumpy if I was used to an easier work day.
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