And from
Qantas passengers mad after mid-air mishap | Courier Mail:
Another man seemed more concerned with his thirst as he waited for Qantas to find a replacement plane.
He berated Qantas staff because an airport bar had not been opened early while the passengers were waiting.
"A man's not a bloody camel," he was overheard telling one staff member.
@ohallen: The public are worried, but far more about the staff than the management. Aren't these aircraft maintained in Australia by Australian technicians? To me and others I speak to in my social circles who fly reasonably regularly, Q staff are rapidly gaining the reputation of being unreliable and intransigent, and seemingly hell bent on the destruction of the airline.