The offer of an on the spot £10k discount did not reassure - to be honest,
This was probably part of the problem with the bank. Cabair's so-called £1 million "sponsorship". The first 100 students to sign up get offered a £10k discount.
The bank probably saw this and said "Hey! You've just given away a million quid! You're having a laugh, mate!" - and pulled the plug.