I'm not sure where the CAA are supposed to have failed in what we have been told so far
When you book your test - and pay your fee - you are allocated an examiner, date and time by the CAA, surely? This should prevent this sort of cock up happening at source.
This is where the CAA
has failed. Period. So what will they be doing about it?
There is too much nonsense coming from the CAA with licencing at all levels. If you hold a monopoly, the very least you can do is get your own life in order. The original poster is entitled to feel pissed off; chances are he will have to resit the test. I hope his theory exams. are still in date.
In my opinion, the CAA are liable for all costs; the FTO shouldn't be held responsible for the CAA's failure to pursue their own protocol. Time for the CAA to pull their finger out. What they do with the FE is their problem.