Originally Posted by
The Old Fat One
I would advise thus...
Speak directly to the owner of club/school first thing Monday morning and appraise him/her of the situation. Have the CAA letter to hand. Politely make your point that you expect the club/school to meet all the costs of the retake and reapplication, whatever they may be. Be polite but forceful...do not accept any negotation or waffle. When the postion is agreed, get it in writing on company paper.
If the outfit is decent there will be no dispute...just embarrassment (on their part) an apology, and a sincere desire to put things right.
And, if the outfit is found wanting, just point out the readers of Pprune will enjoy reading the details.
As you are in England the small claims court will easily recover any costs they do not make good.
Yes, I agree.
I have come across a similar case - a CRM instructor who failed his re-rate which was based upon an assessed course he was given. CAA required the members of that course to re-sit, and the CRM instructor had to go off and requalify. An utter embuggerance for all concerned but eventually rectified.
You'll certainly have to re-do your test, and are legally and morally entitled to your money back. The exam fees should be easy, the aircraft costs may be a bit harder since you still got logged time and still burned fuel, but personally I'd recommend digging your heels in about that as well -albeit very politely. Asking for the club to pay for the resit, including the aircraft time, as suggested above, is an elegant solution to this.
G