Management don't care because they always get treated better and upgraded and all the rest, as everyone sucks up to them from start to finish, including half the pilots.
Of course BN has no clue, because everyone keeps giving him the special treatment. Capts even give him the J/S for some absurd reason! It's crazy: Let him stew back there in 58B for 13 hours and see what staff travel is really like.
The cost of tickets is through the roof, the level of service and respect is minimal, and everyone is always trying to make sure you get as little out of your travel experience as possible, denying you as much stuff as they can. It just makes no sense.
It would be SO EASY to do nice things for each other, give people extras for free, make life better and make people happy and appreciative...but that would make sense.