PPRuNe Forums - View Single Post - BA response time to complaint?
View Single Post
Old 30th Sep 2011, 13:11
  #117 (permalink)  
astir 8
 
Join Date: Feb 2002
Location: Inverness-shire
Posts: 577
Likes: 0
Received 0 Likes on 0 Posts
Crewmeal

Re whether BA have taken any note of this thread.

At the advice of a fellow prooner I started a parallel thread on "Flyertalk" - in the British Airways Executive Club section. Something like 8500 reads and over 100 posts, with virtually 100% anti-BA sentiments voiced.

Allegedly the "Flyertalk" BA section is monitored by BA. In which case they've happily watched themselves being lambasted by their own exec club members for over a month. Errrr????

Anyhow, once the cheque shows up and is in the bank, we must write a letter of thanks to that nice man in BA "Customer Relations" who started all this.
astir 8 is offline