I didn't forget my password on the account that is always logged in (last used this morning ), I got the " resign in " message, entered the password, then got the following;
Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
Next page ;
Where should we send your verification code?
Here's the contact information we have for you.
Contact Support
( my old alternative address)
(Send code) ( I already have a code)
Then the question pages which do not send ........................The alternative email address is the one I lost the PW for . I am trying to " Contact Support " which is the message I received.