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Old 28th Sep 2011, 21:28
  #110 (permalink)  
Planemike
 
Join Date: Jan 2008
Location: Bolton ENGLAND
Age: 79
Posts: 1,105
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I think I understand..it was BA's fault that the railway line was flooded and so they have to waive their costs (however unreasonable the £60 is) to rebook people on a different flight for something that was completely in their control
Pleasure Flyer..........

No, you dont understand PF, it was not BA's fault that the railway line was flooded (they operate aircraft, not trains) but neither was it the fault of the hapless passengers: somebody else may have been at fault or it could have "just been one of those things", today somebody always has to be blamed. Just seems to be a "jobsworth" attitude sticking to the letter of the law in such circumstances.

By being seen to "help out" I am sure Easyjet will have picked up some "Brownie points" with more than a few passengers/customers.

Planemike

Last edited by Planemike; 29th Sep 2011 at 11:08.
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