PPRuNe Forums - View Single Post - BA response time to complaint?

28th Sep 2011, 20:28

#109 (permalink)

PleasureFlyer

Join Date: Jul 2007

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I think I understand..it was BA's fault that the railway line was flooded and so they have to waive their costs (however unreasonable the £60 is) to rebook people on a different flight for something that was completely in their control.