VJW
It's for reasons like this, that I've no sympathy what so ever to any Iberia pilot - I find them to be a bit of a joke in all honesty. Always saying, 'buen service' (good service) to the USELESS spanish ATC controllers, but never saying it once to any ATC in London. VEry strange that........
"buen servicio" means "have a good duty shift".
it doesn't mean that you are happy with the service
Iberia pilots terms and conditions are equilvalent to those of British Airways, Air France, Lufthansa, etc... So why the complaints?
I tell you why. In Spain we always tend to attack spanish things, while in the rest of the world people defend their countries. So it always seems Spain is a bad place.
Well, as it happens, Spain is a bad place with a lot of ridiculous and stupid problems and stupid people... Just as the UK is, or France or Germany.