chksix,
"Not Good" in what sense ?
As the old saying goes, you get what you pay for in this life.
If you want someone to shout at down the phone when things go wrong, or an SLA to "guarantee" uptime, then you have to pay for it.
Don't expect Hotmail, Gmail, Yahoo etc. to always be up. They won't. They're providing a free service and you should be grateful they maintain the levels of uptime they do at their own expense.