On a serious note, it`s sad to hear that the troops at GB are feeling let down. Several years ago a captain from GB got me through perf A and a couple of years ago I flew with them as a One World, non revenue employee for an affiliate airline and was totally blown away by their standard of service. The flight was delayed due to a catering cock-up but the captain came back to the cabin and personally spoke with each and every passenger, explained the situation and gave us the option to leave without meals or wait for the catering contractors to get their act togeather. I would hate to think that they would ride rough shod over an inspirational employee like him.!