Well we have sent BA "Customer Relations" another letter, copied to Keith Williams stating my interpretation of EU261 which certainly doesn't only refer to denied boarding in terms of overbooking.
We also pointed out (having read EU 261 more thoroughly) that after the initial Glasgow - London city flight which was cancelled, the much beloved was involuntarily rerouted on a Glasgow - Heathrow flight which left about 3 hrs after the originally scheduled departure, so BA should consider the "cancellations" section of EU 261 re compensation for that sector too.
Plus was MB given her written statement of cancellation options as specified by EU 261??? No.
Hey ho, let's go on with the show.
