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Old 1st Sep 2011, 15:51
  #49 (permalink)  
astir 8
 
Join Date: Feb 2002
Location: Inverness-shire
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Well guys

the Much Beloved received a verbal offer from BA this afternoon.

A refund of the Easyjet ticket, plus £50 "contribution" for petrol for me having to do a round trip of 270 miles to Glasgow to pick her up, plus a £250 discount voucher off her next flight with BA!!!

Note that there was no mention of her Eu400 statutory entitlement for denied boarding under EU261/2004.

BA regard her having missed her last train home as a "consequential loss" equivalent to their flight having been late and therefore deny responsibility!!!!

We have told BA to think again and have threatened solicitor, publicity in the press and the internet etc unless MB gets the Eu 400 plus my £121 cost of 270 miles at 45p/mile.

The BA rep said that he would "consult his boss"

Frankly I never thought that BA would make such a blatant attempt to evade their responsibility.

Last edited by astir 8; 1st Sep 2011 at 16:11.
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