bravo panama! I THINK ceo has lost the plot. I am very curious how an unfortunate incident that involved our aircraft indicates a change in our upgrade policy? also can u be more specific in how? personally from what i have heard the upgrade is intensive here and the blue line well lets just call it extensive. CEO i am curious as to what u are comparing GF to? back home the upgrade and "blue line" is less then half what we do. anyways glad to see GF ops sticking by the pilots as it sends a good message!