One thing I won't stand for is unnecessary and completely unwarranted attacks on the frontline staff at bmi.
I have been more than impressed with the professionalism and willingness to muck in from the people who actuallly deal with our customers.
To call them "old farts" is total rubbish and I'd suggest you know absolutely stuff all about the company if that is what you think of the people there. I've only been there 8 months, but the one thing I don't worry about is the people who actually look after the pax. I've seen them work miracles to keep the show on the road and their one concern is the passengers.
Poor show JSCL, seriously poor show.