Was stood waiting at the Ryanair customer service desk in EMA a couple of years ago. In front of me was an elderly lady and a middle aged lady, who it transpired was her daughter. The pair of them were having a heated debate with the woman on the desk. I wasn't really paying attention but assumed it was the usual story, lost ticket, out of date passport, missed check-in time etc. After a few minutes the two ladies turned away from the desk, facing towards me and looking pretty annoyed. The daughter then took out her phone, called someone (presumably a relative) and said in an exasperated tone with a heavy Lancashire accent, "they won't let mam on with 'er bus pass!"
Nigh-on messed my pants laughing at that one.