During disembarkation:
Me: "Bye Sir"
PAX: "Bye, erm, can you tell me where I pick up my phone?"
Me: "Pick up your phone?"
PAX: "Yeah, where do I get it?"
Me: "I'm sorry, I'm not following you?"
PAX: "Where do I go to pick up my phone?"
Me: "Did you lose it somewhere?"
PAX: No, I just need to know where to get it?"
Me: "I'm sorry I don't know what you mean."
PAX: "The man at Stansted told me to put my phone in the machine and to make sure I picked it up at the other end..."
Me: "Was this man at security?"
PAX: "Yeah!"
Me: "I think the man meant for you to pick up your phone from the other end of the machine..."
PAX: "So my phone's not here then?"
Me: "I wouldn't have thought so, sir!"
PAX: "So, I've lost it then?"
Me: "I think it'll still be in Stansted."
PAX: "You haven't got it?"
Me: "No, sir!"
PAX: "Oh, okay, bye!"
