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Old 18th August 2011 | 07:41
  #11 (permalink)  
BOAC
Per Ardua ad Astraeus
 
Joined: Mar 2000
Posts: 18,575
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From: UK
On a different tack, while I find the Apollo excellent, SamsungUK and the Samsung website and support sucks. I cannot use the website in Firefox. Carphone Warehouse told me I need to use IE - that works.

Next, I download 'Kies' the Samsung PC connectivity programme. It does not work. I phone Samsung tech support - have you got MS Active Sync 4.5 - no - you need it. I try to download it - MS say it is only usable on XP SP2 or earlier it. Great - I have SP3. I try to send a message via the website to tech support. My phone (GT-I5800) is not listed as a model. The form can only be submitted with a model number selected. I select a different model and explain the problem with Kies. They reply that they cannot help because they have no control over the shops who sell the phone????? That was it. I have tried again to find someone who can understand English at SamsungUK.

Now that is off my chest, does anyone know of an app with which I can connect my Apollo to an XP SP3 machine? Primary task at the moment is to sync my email WAB (in csv format) to the phone.
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