Certainly something I wasn't expecting to hear from Ashley, egos aside however, I think we could all admit there is truth in some of his comments. Whats not surprising is how he waited until leaving before airing this laundry! Hopefully his days of negotiation with over paid prima donnas are gone at the helm of the sinking ship that is NZ Post.
'Automated systems' sound like a great idea don't they. "Controllers will only intervene in emergencies."
The poor, uncurrent controller that has to take over a hairy situation when the computer drops the ball! Then most likely shoulder the blame.