I think the website needs a little tidy-up but currently it is very quick, efficient, clear, and to the point, which is something that most
intelligent customers appreciate, and that is exactly the sort of customer you want to attract
A tip: unless you have a very good antispam service (I use Messagelabs, £400/year) I would present the email address as a graphic, not as machine readable text. I would also give people an enquiry form; this can be easily made spam-proof, and it ensures that you get reasonable information on the enquirer.
Yes; it needs pilot-visitor information also.