Don't know about the job RH is doing, however, from my experience with QF recruiting, nothing seems to run very well there. Reflection on the abilities of management maybe? You can be as busy as a one armed paper hangar and have things running like clock work, but only if your management is adequate.
I doubt RH deserves all the flak, but there is an undercurrent of applicants either in or soon to be in, that hold a resentment towards QF re the way they were stuffed around prior to starting.