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Old 12th Aug 2011, 09:14
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srobarts
 
Join Date: Mar 2001
Location: North Cornwall
Age: 73
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BT Homehub2 wifi dropping

About six weeks ago our wifi on our Homehub2 started dropping out several times a day and then would follow a frustrating couple of minutes before the connection was re-established. This would happen simultaneously on all our home's PCs.
I tried changing the channel and scanning for conflicting wifi networks but to no avail.
Yesterday I rang BT and after a long interrogation by the gentleman from India he established that the Homehub2 was faulty and they would send out a replacement Homehub3.
The odd thing is that since that phone call the wifi has not dropped out once.
Since he appeared to be able to see the logs remotely did he discover the problem and put it right or is it just a coincidence?
Assuming it continues to work without problem do I install the Homehub3 or keep the Homehub2 in place?
Has anyone else had a similar experience.
Cheers
SR
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