Marketing and performance
Old Engineer #1701 wrote:
" Once the aircraft is sold rewriting of software doesn't contribute anything to the making of that sale." True enough, if that is the only sale that you as a Salesman hope to make with that Purchaser...
The Marketing Department would wish from more sales from a satisfied and profitable Customer.
I have mentioned earlier that one manufacturer, B., sent me an overnight Telex on how to load their, our, aircraft. Another manufacturer, also called B. whose aircraft we operated, could not, or did not wish to do so... and did not...
Guess which manufacturer was successful in further orders...