No problem Liam, we wasps have been getting a rough time of late. But the circle of life will bring us back for another 15 minutes of fame in due course. As you know, I rarely mention CX middle management by name and have not been one to defend them overly much. I was sort of hoping someone would pick up on the Harold Holt bit, nobody did, showing my age ah well; another blood pressure pill, a couple of viagra and a belt of something that burns will cure all my ills, for a while at least. Bet I get hammered now lmao.