I'm a non professional pilot and qantas ff.
i dont mind service problems as long as service is not poor, and i get what i paid many months in advance for.
I fly qantas in the hope they apply he best possible safety standards, both in. maintenance, training, and pilot standards. As a general statement, once the cheap overseas pilots start with Qantas, I might start looking around.I have many friends who are pilots for Qantas, some military trained, and all highly professional in my opinion.
If anyone can tell me an airline that is consistently regarded as best for safety, then thats who I will make me several trips a year to Europe with.
As for now, its Singapore airlines or Qantas for me, but open to suggestions.