P/C and J/C cabins are catered exactly to the passenger load.
...and ignore any requests made in writing, via email, on the phone and hand calligraphed on vellum (complete with curly Book of Kells style capital letters that have little dragons in them
) about special meal requirements. Unlike every other international carrier from Our Airlines to the mighty SQ, who can provide a basic allergy/religious meal with notice.
The product sucks. It's largely not the fault of the frontline staff who do their best to compensate for the inadequacies. It's the fault of people in management who don't understand the 'customer service' concept but compete with a bunch of carriers who do. They can blame Aussie wages, unions, God hating them and every other excuse under the sun, but the fact remains that the product is average. They could fix this with a minimum of cost, but that would get in the way of the 'QF Intl is unviable' rhetoric. A lot of people would like to fly Qantas but have learned otherwise.