Today was another day in paradise for our pax as well. The ADLDRW 767 return service goes US. 5 hour delay. They find a 73H. It's only 70 oversold on the return sector, but they found a 767 to put onto the SYDDRW return, so the 70 oversale only has to wait until 1.30 in the morning to leave DRW. What do you know? The 73H also goes US in ADL. Now a 13 hour delay!
Then the QF8 diverts to LAX(admittedly due to a medical offload). So due to crew hours, the DFWSYD pax are now going DFW/LAX/AKL/BNE/SYD.
On top of all that, my team is struggling to look after our QF pax, because all we have been doing the last week or so is recovering JQ disrupt pax because of all the cancellations they are having.
In my 15 years at the company, I have never felt so embarrassed for our customers. No one seems to give a sh!t around the network, and we are all really worried about 24 August, but what's worse it's starting to feel like when AN died.