Originally Posted by
Three Thousand Rule
For your information, they are representing me on a claim for a cancelled flight from Nov 2009.
The airline has ignored 5 letters and EUclaim is now taking the case through the NEB of the appropriate country.
I happy to settle for a % of something rather than have 100% of nothing.
Bear in mind that the directive instructs the airline to settle within 7 days.
OK, it was hearsay.
The directive requires settlement in 7 days only for refunds and downgrading, not for other compensation. Another example of the crappy writing of this regulation.
I'd be interested in the circumstances of your claim though. Can you share them (anonymously)?