Why has the AA CEO's 'alleged statement' come as such a supposed shock ? It is completely true, QF became a crappy two-bit service a few years back. They offer nothing special and certainly nothing above or beyond what their crappy counterparts in the USA offer, that's for sure.
QF, AA, doesn't matter, neither put so much as a dent into what Singapore Airlines offers. Actually AJ really suits the role he has at QF - he is experienced at running half-arsed ****e service airlines, and that certainly is what QF has become. It was embarressing last month, I got better service in Asia on Garuda domestic than I received from QF domestic in AUS. That tells you something.