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Old 20th Jul 2011, 23:39
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What The
 
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World's Best Airline Management

Feel free to add to the list of Qantas/Jetstar management Gods achievements.


World’s Best Airline Management Practices

1. Outsource apprentice training
2. Outsource stores
3. Outsource all engine overhaul
4. Close workshops
5. Close 747 Sydney maintenance facility
6. Give away customer work
7. Add layers of useless management levels
8. Employ leadership on attitude and not ability
9. Outsource heavy checks to overseas facilities with little or no quality control
10. Employ management from failed airlines
11. Employ a HR/IR team that lives in the Stone Age (does anyone even know who the Head of People is at the Qantas Group?)
12. Buy an unproven in-flight entertainment systems
13. Contract out work that previously had been done in-house
14. Buy long range A330 with light weight flooring and insufficient galleys for long haul ops
15. Incur $60,000,000+ in cartel fines
16. Not buy the 777
17. Pay an undisclosed price to free two Executives from Vietnam who (in my opinion) thought hedging was gambling
18. Pay millions of dollars to consultants who have produced the fabulous company you see today
19. Pay the former CEO millions for three months work and an ex-gratia payment for a superannuation tax issues which actually didn’t occur
20. Continue with a Board tainted by the failed APA bid which would have seen the company in the hands of receivers
21. Spent large sums of money developing a new flight planning system that didn’t work
22. Have a management that is "among the least efficient and most expensive in the world''
23. Grow Executive roles by 40%+ during Joyce's reign only to have to cut them this year and pay redundancies
24. Interrupting the Premium passengers "inflight experience" by playing up under a blanket in First Class (Bruce Buchannon)

Last edited by What The; 21st Jul 2011 at 00:51.
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