We've been in it since 25/09 - most of us, with a few held up by supply problems, orders going astray; general feeling from those who wear it is : a great improvement. The raincoats aren't great, a bit shapeless. Otherwise, it's fine. We didn't expect Gucci when we joined EZY! As far as costs, no idea about how much, but EZY is always striving to keep costs down, without sending round endless memos on the subject, so I'm sure it was reasonable!