BOAC
As Sunfish suggests, this "management" will never seek counsel from the long term staff for it would prove their greatest fear - that the lowly employee would know more about the effective running of Qantas than they.
That is why they employ inneffective and less knowledgeable lower management than they are themselves, so that those lower levels of management are not a threat to them; this perpetuates the "Peter P rinciple" - that is, persons promoted to a level of incompetence.
As a Qantas group employee, it saddens me to watch this iconic Organisation being dragged down by "Peter Principle" Board and management...... is it getting to the stage of employees needing to "march on the HQ" in order to make the major shareholders wake up??
Role on....