Originally Posted by breakfastburrito
Thank Brian, I wonder how this sort of "service" can be sustainable for a LCC at those prices.
BB - it is really quite simple:
- If an airline disrupts a customer away from their home port - they must accommodate; and
- The above does not happen that often.
Jetstar would not have gotton away with stranding Brian in Brisbane (mid-journey).
What was done for Brian is standard airline policy.
Last edited by PPRuNeUser0198; 11th Jul 2011 at 11:14.